Technical Support
Solutions to Common Problems Technical support is always provided at no-charge to our customers.
Emergency Geek Department
If your store is offline or not working, call 1-877-297-8522 Ext. 2 to immediately talk to a live human being in the midwest. Most support calls are answered within 60 seconds 24/7/365.25.
Normal Nerd Support
Need help figuring something out or have another question or suggestion that is not impacting your store? Please email
Technical Support. Generally response time is 1 hour or less weekdays 9AM - 6PM US Central time. After hours, weekends, and holidays generally sees answers within 4 - 6 hours.