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FAQ

Frequantly Ask Questions we get quite a few questions. Here the answers to the common ones.

Why do I want to accept Online Orders?

  1. Increased Order Accuracy
  2. Customers get the same interaction every time
  3. Less time on the phone taking orders.
  4. Higher average ticket totals
  5. No affect on cash-flow. Payments deposited next business day.

Can I make changes to my Menu?

Yes, you can make changes on the fly via our easy to use Menu Control Panel!

Are my Customers safe shopping online?

We are fully PCI-Compliant and proudly display this fact on every menu page. Your cusomters are protected by 256-bit SSL encryption backed by a $100,000 warranty.

What if I have a different lunch and dinner menu with different prices?

Each category can be set to display on certain days and times. The system will automatically change the date and times.

How do I receive my orders?

  • SMS Text Message (carrier rates apply)
  • Email
  • Fax
  • Receipt
  • Point of Sale
  • Computer Screen

Can I use my own domain?

Yes, you can point your domain or a subdomain to our server. There is a one time $25 setup fee if you want to use our server for DNS.

Can I host the shopping cart on my site?

Short Answer: No. The system requires PCI-Compliance, that means a dedicated server, SSL, and many extra costs for you.

Long Answer: You can use an iFrame on your page to display your online menu in your own site with it still being hosted by us.